Like an extra team member!
September 19, 2024

Like an extra team member!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automox

We use Automox for laptops and user devices only. It helps keep these devices up to date with very little interaction needed.
We find that Automox does the work of another employee and gives us clear and precise reporting.

We find it can be a little tricky with Azure or time critical update windows so we only use for laptops

Pros

  • 3rd Party Updates
  • Reporting
  • Policy filtering

Cons

  • time critical maint windows
  • failed updates
  • Quicker device check in
  • Time Saved
  • Reduced risk
  • Return on investment
Very intuitive and easy to use console
Reporting is great
Remote control tool saves locked out users from travelling to the office

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

No

Would you buy Automox again?

Yes

Well suited for churning out updates both OS and 3rd party to user devices, also great remote access tool which is enabled prior to login

Doesn't work so well on azure machines which are normally off and turned on for a couple of hours to update. This gave us too many issues so we don;t use Automox in this scenario anymore

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