Item: Automox
Rating: 10
Author: Verified User

Overall Satisfaction with Automox

Use Cases and Deployment Scope

Automox helps us to keep our computers and software up to date automatically. It runs in the cloud, so we can manage updates and security settings for all devices, no need to connect devices to the internal network. This saves our IT team time by automating patching for Windows, Mac, Linux, and other apps.

Pros and Cons

Pros

Automatically detects missing OS updates and third-party software updates.
Can deploy patches without user involvement.
Can roll back in case an update causes issues.

Cons

Does not support some third party applications.
Can not integrate with AD server.
need more flexibility in creating custom reports.

Return on Investment

Reduced IT staff workload
Provides real time insights into patch compliance and vulnerabilities
Prevents ransomware incidents by patching zero-day vulnerabilities

Patching

Before our IT employees had to manually check for updates, download patches, and deploy multiple devices, which was time-consuming. After deploying, Automox system patching is automated, and the IT team spends less time on daily maintenance.

Usability

All patching and endpoint management works can be controlled in one cloud; it simplifies operations, especially for teams managing different environments. Cloud dashboad provides a user-friendly interface that makes it easy to monitor the status of endpoints, view pending patches, and check compliance in real-time.

Alternatives Considered

Cloud-based solution with no need for on-prem infrastructure. Support Windows, macOS, Linux, and third-party applications. Cost-effective solution compared with other vendors.

Key Insights

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

Other Software Used

ManageEngine Device Control Plus, NinjaOne, Microsoft Intune

Likelihood to Recommend

Some of our employees are working from home at different locations. So we can use Automox to patch and secure devices without requiring a VPN or on-prem server. We have only limited IT staff in our organization. Automox can handle OS and software updates without manually checking every endpoint. It helps us to manage our IT staff workload.

Comments

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Patch and Endpoint Management System