Item: Auvik
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We are an MSP providing services to companies around the globe. We monitor and manage their networks and infrastructure. With Auvik we are able to help our customers get the most out of their infrastructure and ensure that it is online and providing services to their employees. We help them understand the health, supportability, uptime, and discovery of devices in their environment.

Pros and Cons

Uptime and availabilaty
Network Discovery and Mapping
Hardware Lifecycle and Management
Alerting and Notifications

Granular configuration of Alerts and Alert Thresholds
Granular reporting and scheduling of reporting
Custom configuration of dashboards - Executive Dashboards

Most Important Features

Multi Tenant Capability
Network Discovery and Mapping
Easy Intuitive Installation of tools

Return on Investment

More customers
Profit generating
Resource intensive - threshold customizations
Slow product road map and product updates

Key Insights

Do you think Auvik delivers good value for the price?

Yes

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Auvik go as expected?

Yes

Would you buy Auvik again?

Yes

Other Software Used

SentinelOne, Barracuda Essentials, Cisco Umbrella

Likelihood to Recommend

With Auvik Network Discovery and asset classification are top-notch. The installation and configuration of their collectors are easy and intuitive. Alerting is flexible and allows for custom settings, but they still need to do some work to enable more granular thresholds for some alerts. Reporting is informative and provides great detail, but some work still needs to be done to allow for scheduled reporting and provide the ability to choose specific data to report on.

Auvik make network management a breeze

Overall Satisfaction with Auvik