Best Small site solution
June 27, 2023

Best Small site solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya IP Office

Easy to use, easy to setup and sync for multiple locations.
  • Easy
  • Multi-Site
  • User Friendly
  • Feature Rich
  • Handsets
  • Deployment
  • Goes Strong for a long period of time and low cost to maintain
Easiest deployment and is user-friendly. Easy License model.

Do you think Avaya IP Office delivers good value for the price?

Yes

Are you happy with Avaya IP Office's feature set?

Yes

Did Avaya IP Office live up to sales and marketing promises?

Yes

Did implementation of Avaya IP Office go as expected?

Yes

Would you buy Avaya IP Office again?

Yes

Small Site, Multi Locations, Not well for Large Deployments or remote workers.

Avaya IP Office Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
5
Directory of employee names
8
Answering rules
9
Call recording
Not Rated
Call park
10
Call screening
Not Rated
Message alerts
4
Business SMS/External Messaging
Not Rated
Online Fax
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
5
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated