Barracuda - An excellent layer to your security
Andrew Murphy | TrustRadius Reviewer
June 21, 2018

Barracuda - An excellent layer to your security

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Barracuda Email Security Service

We use Barracuda Email Security Gateway. We use both cloud and a local virtual appliance. This is being used by our entire company. All of our inbound and outbound filters go through the gateways. Inbound goes through both and outbound only goes out the local virtual appliance. This reduces spam that our users receive.
  • Spam Reduction.
  • Sender and Receiver Filters.
  • Also blocks Virus
  • Message log that includes the whole email.
  • Easier escalation to Level 2 support would be nice. Most problems are resolved by Level 1.
  • It would be nice to be able to search the local virtual appliance message log for all fields like you can the cloud version.
  • Reduced time of administration for email.
  • Increased speed of finding someone's missing email.
  • Less virus/phishing attacks succeeding.
I inherited Barracuda Email Security Gateway when I started this job 1.5 years ago. My predecessors made a good choice with this product. I've been nothing but happy with it. The most I use of it is the message log to find emails for people. I don't have to dig into the exchange server because of the message log.
This is a great product for a small IT department. It helps eliminate both spam and virus. It changes all links in an email to links running through the barracuda for security. Don't get me wrong, you will still get spam but a lot of it will be blocked. With a small IT department, you can set it up and let it run with minimal administration.