Barracuda Spam Firewall Fits Our Needs
Alex Leung | TrustRadius Reviewer
December 14, 2018

Barracuda Spam Firewall Fits Our Needs

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Barracuda Email Security Service

Barracuda is currently used to filter our emails, both inbound and outbound. It helps us eliminate the hundreds of thousands of spam, scams, and malware coming in to our email users. Without it our users email inboxes would be so full of junk that we could not carry on business in an very efficient way at all.
  • It helps us eliminate the hundreds of thousands of spam, scams, and malware coming in to our email users.
  • it is easy to find blocked emails and whitelist them.
  • Ease of navigation of UI. Ability to specify message content filter allow actions by subject, header, body, attachments, etc.
  • Great Tech Support. I have always been able to call or email and get a prompt answer from their technician who is understandable and knowledgeable. I have found them willing to answer questions and provide some education at the same time.
  • The annual renewal prices could be better, but for the quality of the product we don't even hesitate to renew it annually.
  • The UI isn't completely Robust, but once you get used to it it's great!
  • Cannot access quarantined email from mobile phone
  • We have cut down on spam. Workers are more productive and our inboxes have remained secure and safe from hoaxes and virus attacks.
Barracuda Email Security Service is well suited for the small & medium business. Phishing and malware intrusions are being blocked immensely, which is lessening the strain on our AV. This is no substitute but a great item to team on your network. We have been using our Barracuda Email Security Gateway for years, it provides a good level of mail filtering, with a easy to use interface. Never had any problems with up time, and processes around 10k mails a day.