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The Master of Monitoring
October 06, 2022

The Master of Monitoring

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda RMM

We were in need of an easy to manage but robust system for our campus. Cost was a factor and the amount of time needed to stand the solution up. Barracuda RMM seem to fit the the bill pretty well. Having a small team, we still found management pretty easy. It's great.
  • The monitor system was pretty easy to grasp for us.
  • Setup integrated into our site painlessly.
  • The pricing was great
  • I wish there was information on the website.
  • A pilot period would help make the decision easier
  • Remote IT Support Tool
  • Service Plans
  • Reporting
  • Time for diversifying other projects.
  • Not needing additional personnel
Barracuda RMM was the best midpoint. Not so much that we felt overwhelmed and not so little that we could not figure out the data

Do you think Barracuda RMM delivers good value for the price?

Yes

Are you happy with Barracuda RMM's feature set?

Yes

Did Barracuda RMM live up to sales and marketing promises?

Yes

Did implementation of Barracuda RMM go as expected?

Yes

Would you buy Barracuda RMM again?

Yes

For a University, it was very well suited in an environment so diverse. Offices, students and all things tech. Budget is always the number one concern. Our Director loved the reports and the security aspects especially. Being able have so much info at a glance spoiled us. We love it.