It's free with other get what you pay for.
April 20, 2022

It's free with other get what you pay for.

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Security Awareness Training (formerly Barracuda Phishline)

To test and educate our users in identifying Phish and other malicious emails. Protect our company and clients' data.
  • Send simulated phishing emails to users.
  • Educate users on phishing tricks.
  • Build confidence for users.
  • Training material identifying areas users need to improve on.
  • Perpetual testing and training option.
  • Need continuous testing.
  • Good simulation.
  • Believable phish templates.
  • It's free with email filtering.
Barracuda Phishline is free/included with essentials and sentinel solution. Not nearly the training level of KnowBe4. In fairness, even with better training the users that fall for phishing, keep failing even after KB4 or Barracuda training.

Do you think Barracuda Security Awareness Training delivers good value for the price?


Are you happy with Barracuda Security Awareness Training's feature set?


Did Barracuda Security Awareness Training live up to sales and marketing promises?


Did implementation of Barracuda Security Awareness Training go as expected?


Would you buy Barracuda Security Awareness Training again?


KnowBe4 Security Awareness Training, Microsoft 365 (formerly Office 365), Zerto, Veeam Backup & Replication
Phishing emails are fairly convincing. They do not educate the user where they failed and do not direct users to training to help them learn where they went wrong.

Barracuda Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

Barracuda Security Awareness Training (formerly Barracuda Phishline) Support

If you can get an engineer to look at your issue, they are helpful.
Quick Resolution
Knowledgeable team
Support cares about my success
Poor followup
Problems left unsolved
Not kept informed
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Slow Initial Response
No, already over budget for email filtering.