The voice of the market, loud and clear
July 25, 2022

The voice of the market, loud and clear

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bazaarvoice

Driving purchase is of course one of the most important parts of any business. By helping create an array of customer engagement with ratings and reviews, questions and answers, and more, it just helps totally with the customers' shopping experience in touch with the organisation which is key, making this software crucial.
  • It helps see campaign performance.
  • It helps drive revenue directly.
  • It gives actionable insights.
  • The assistant can be better.
  • The assistant could do with a wider gamut of replies.
  • Launch day reviews
  • Insights into campaigns
  • Customer interaction
  • Increased sales by getting customers to trust the product.
  • Created a positive brand awareness.
  • Drove further growth and helped us scale up rapidly.

Do you think Bazaarvoice delivers good value for the price?

Yes

Are you happy with Bazaarvoice's feature set?

Yes

Did Bazaarvoice live up to sales and marketing promises?

Yes

Did implementation of Bazaarvoice go as expected?

Yes

Would you buy Bazaarvoice again?

Yes

Launching a product is a huge stage for any business. At this point, having positive reviews showing for your product can change the tides in your favour. So when Bazaarvoice brings reviews and ratings on launch day, it helps bring and cultivate a trust that would've otherwise been lacking for potential customers.