Easy to understand tool for your business needs!
March 12, 2024

Easy to understand tool for your business needs!

Franchesca Denise Banayad | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

Great tool to help businesses be more organized! Bigin is easy to understand and easy to use, even for beginners who aren't familiar with CRMs. We use Bigin mainly to track how well our business is doing and its simple User Interface allows us to immediately see tasks and updates on new projects. We have been using Bigin for a few weeks now and the ease in workflow is immediately visible. The trial period also helped us get to know the inner workings of the CRM first to really see if it would fit our business.
  • Organizing tasks
  • Grouping leads together
  • Compiling contact information
  • More instructions
  • Faster loading time on browser
  • More customization options
  • Return on Investment
  • More customers
  • Compilation of leads

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Bigin is well suited to keep track of leads especially for businesses that are constantly contacting new clients and customers. Client information is easily stored and easily accessible to your peers. You can also keep track of all available tasks and see every step that it took to get to its current status.

Bigin by Zoho CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
7
Interaction tracking
10
Lead management
10
Email marketing
8
Task management
10
Pipeline visualization
8
Customizable reports
8
Custom fields
9
Role-based user permissions
9
Single sign-on capability
10
Social data
9
Social engagement
8
Marketing automation
8
Mobile access
8