Bigin by Zoho - Great choice for start-ups!
November 19, 2024

Bigin by Zoho - Great choice for start-ups!

Matej Pech | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

The Bigin by Zoho is a great choice for businesses which are starting and would like to build their portfolio of clients. It's very easy to use and most of the possibilities are very intuitive. It has many options which can be useful for tracking the sales and all the communication with the clients.

Pros

  • client database
  • sales tracking
  • communications tracking

Cons

  • inclusion of emails
  • more pipelines in lower modes
  • more automations
  • it maximase ROI thanks by improving the communication with clients
  • it maximase ROI thanks by improving sales reports
  • it makes the reporting easier
As I already write several times I think that Bigin by Zoho is a great CRM tool for start-ups or any other starting companies. It is in one hand very easy to use and intuitive but in the other hand you can find most of the important functions. It is a good choice.
The price is more friendly

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Bigin by Zoho is a great for start-ups and all starting companies. It is very intuitive and very easy to use. it has all of the basic functionalities you can think of. On the other hand if you have a large company you would need more complex CRM with more possibilities and accounts.

Bigin by Zoho CRM Feature Ratings

7.5
Customer data management / contact management
8
Workflow management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
5
Contract management
9
Interaction tracking
9
Customer Service & Support ()
Not Rated
6.0
Lead management
6
7.5
Task management
8
Reporting
7
7.5
Pipeline visualization
8
Customizable reports
7
9.0
Custom fields
9
8.5
Role-based user permissions
8
Single sign-on capability
9
7.5
Social data
8
Social engagement
7
7.0
Marketing automation
7
7.0
Mobile access
7

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