THE BEST CRM
November 22, 2024

THE BEST CRM

jaime Morales | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

The experience with Bigin has been very rewarding. We were looking as a company for a crm that would give us the tools to collect all the data of our customers but at the same time an easy to use tool. With Bigin we have easy access to stored data and also the ability to adapt and modify the spaces to the needs and requirements of our call center.

Pros

  • adapt to our requirements
  • Stable connection
  • intuitive

Cons

  • add colors to contacts
  • be able to move left menu
  • add alerts
  • Really low cost compared with the tools you get
  • Clients noticed the organization of the company
  • Commercial area is in control of clients data
intuitive
intuitive and customizable

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

It is perfect to add contacts It is perfect to keep track of contacts

Bigin by Zoho CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Interaction tracking
Not Rated
Customer Service & Support ()
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Reporting
Not Rated
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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