Bigin by Zoho CRM ready to go
December 03, 2024

Bigin by Zoho CRM ready to go

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

Bigin by Zoho CRM has been extremely valuable to transition from a startup to a fully operating company, being able to add features as required for the business.
Very easy to customize and user friendly
No roadblocks or fuzzy functionality

Pros

  • Lead and prospect management
  • Activity tracking and follow up
  • Easy configuration for a rapid and smooth use

Cons

  • AI suggestions
  • Two days set up configuring pipelines, contacts, create opportunities,
As an user and configured it from scratch
Easy to use and set up. Covers functionality needed and approached in an user friendly way

Do you think Bigin by Zoho CRM delivers good value for the price?

Not sure

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

As user for setting up a new company and after evaluating many CRMs, I found Bigin by Zoho CRM functionality covering needs and easy to use

Bigin by Zoho CRM Feature Ratings

9.0
Customer data management / contact management
9
Opportunity management
9
Customer Service & Support ()
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
8.5
Task management
9
Reporting
8
CRM Reporting & Analytics ()
Not Rated
Customization ()
Not Rated
9.0
Role-based user permissions
9
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
Platform ()
Not Rated

Comments

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