Bigin by Zoho CRM review
February 14, 2025

Bigin by Zoho CRM review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

I have been using Bigin by Zoho CRM mainly in sales related activities. The tool proves to be extremely useful when it comes to keeping and organizing all the crucial data in one place. It also helps to track and report the progress achieved in individual actions. Thanks to its features and an incredibly user-friendly interface, working with Bigin has been a real pleasure.

Pros

  • User-friendly interface
  • Database managment
  • Workflow

Cons

  • More forms
  • Sales growth
  • More effective database managment
Bigin by Zoho CRM so far has provided me with all the necessary tools to do my job effectively. At this point I could not ask for more so giving it the highest possible rating seems totally appropriate. At the same time I must emphasize that I have not been using all its options.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Bigin Zoho CRM is an extremely well suited tool for data managment in a smaller business. At the same time it could fall a bit flat for bigger companies that work with a bigger pieces of data due to its limitations. However, I think that it does its job perfectly and as long as the user knows what to expect, they will not be disappointed.

Bigin by Zoho CRM Feature Ratings

9.6
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
8
Interaction tracking
10
Customer Service & Support ()
Not Rated
6.5
Lead management
8
Email marketing
5
8.0
Task management
8
Reporting
8
8.5
Pipeline visualization
9
Customizable reports
8
8.0
Custom fields
8
9.0
Role-based user permissions
10
Single sign-on capability
8
7.0
Social data
7
Social engagement
7
8.0
Marketing automation
8
10.0
Mobile access
10

Comments

More Reviews of Bigin by Zoho CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Bigin by Zoho CRM Reviews
  4. User Review of Bigin by Zoho CRM