Easy to use. Best for small teams and resonably priced
February 03, 2025

Easy to use. Best for small teams and resonably priced

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

Bigin CRM is a fantastic tool for small businesses. Its user-friendly interface, seamless integration with other apps, and affordable pricing make it a game-changer. The mobile app is a great addition, allowing me to manage my business on the go. Highly recommended!

Pros

  • Pipeline & Contact management
  • Automation & Integrations
  • Small Team management

Cons

  • Customer Support. Quick Response
  • Inbuilt WhatsApp
  • Duplicate record management
  • Increase in Revenue
  • Efficiency leads management
Depeends on the usecase for small teams. But really good tool to get started
All CRMs are pretty much good. But BIGIN stands out when it comes to pricing, UX, UI and ease of doing business.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

No

Deal and contact management is super good.

Bigin by Zoho CRM Feature Ratings

8.5
Customer data management / contact management
10
Workflow management
8
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
6
Customer Service & Support ()
Not Rated
7.0
Lead management
8
Email marketing
6
9.0
Task management
9
Reporting
9
8.0
Pipeline visualization
9
Customizable reports
7
10.0
Custom fields
10
8.0
Role-based user permissions
8
Single sign-on capability
8
Social CRM ()
Not Rated
8.0
Marketing automation
8
8.0
Mobile access
8

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