My View on Bigin
March 10, 2026

My View on Bigin

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

Good to start for small businesses to test the best tool suits for them. It solve CRM issues like lead management, lead reminders for follow-up, direct integration with Gmail, and alerts if leads open the mail. The Bigin app works well with feature that tracks your call and let you know if a lead called you.

Pros

  • Lead management
  • Multiple Integrations
  • Automation Workflow

Cons

  • WhatsApp Integration
  • lost lots of leads due to Whatsapp issue not being resolved
Good tool to start with for CRM
  • Zoho CRM
  • HubSpot CRM

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

all other than WhatsApp integration

Bigin by Zoho CRM Feature Ratings

9.3
Customer data management / contact management
10
Workflow management
9
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
10
Customer Service & Support ()
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Reporting
Not Rated
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated

Comments

More Reviews of Bigin by Zoho CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Bigin by Zoho CRM Reviews
  4. User Review of Bigin by Zoho CRM