Bill.com Vendor Bills & Payments
April 06, 2015

Bill.com Vendor Bills & Payments

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Team

Modules Used

  • AP

Overall Satisfaction with Bill.com

I use Bill.com for a few different clients I work with. It is used for the majority of all AP transactions for each of my clients. I deal mostly with managing the Bill.com sync to QuickBooks and resolving any resulting errors. Bill.com has made it more efficient and convenient to pay vendors. It is also very helpful given that I (their accounting support) work remotely so we always have easy access to copies of vendor bills, etc.
  • Bill.com makes it very easy to store and retrieve copies of vendor bills electronically making it easy to work remotely and more efficiently for all.
  • Bill.com syncs well with QuickBooks Enterprise avoiding duplicate work.
  • Bill.com makes it very easy for payers to approve and process bill payments; no manual payments to set up via a bank account, no manual checks to print and mail, etc.
  • When transitioning from QuickBooks Enterprise to QuickBooks Online, the conversion process with Bill.com can be very cumbersome and time consuming. We lost a lot of hours in time spent fixing all variances between Bill.com and QuickBooks due to the conversion process.
  • Bill.com is not able to handle three layers of hierarchy in customer accounts when syncing with QuickBooks Online. This was not an issue when we were using QuickBooks Enterprise. There is a manual workaround we can follow but it adds time to the process and is manual which brings the potential for human error.
  • Increased employee efficiency - less time filing and pulling documents after-the-fact if they are needed as a reference.
  • An employee that is not familiar with QuickBooks is able to use Bill.com for entering vendor bills rather than having to train on QuickBooks. Easier to use for a non-accountant in some cases.
  • Bill paying process is much more efficient; I had one client that used to pay all bills via their bank account - this was prone to human error as the amounts and details were input manually and was much more time consuming. Bill.com has all information regarding the bill and related payment in one place.
If using QuickBooks Online, ensure you are only using sub-customers within customer accounts and not projects below the sub-customers. They have submitted a request to try to resolve this issue with the updated version of the sync with QuickBooks online that is currently in process.