BirdEye is the solution you need
April 16, 2021
BirdEye is the solution you need
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
Birdeye has been a huge help for our company. We use all of the features available to monitor our reputation across all channels. Our team is provided instant access to customer feedback, and our management team receives weekly reports so we can monitor trends, address issues within certain units, and work to provide excellent feedback and responses to our customers review insights. It has been a hugely helpful platform for us and helps us save time and be more effective.
- Reporting
- Ease of use
- Team-centric management and collaboration
- Reporting
- Instant review awareness
- Ease of reponse
- Customer service
We use Birdeye exclusively as our single source for reputation management. The service integrates into our website, social channels, etc. to display current customer sentiment. It has been the best and most feature-rich option we have found for these options and still remains cost effective. Highly recommend it.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes