Birdeye - a true one stop shop!
February 18, 2022

Birdeye - a true one stop shop!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Birdeye

We use Birdeye to help clients grow their presence and online reputation through strategic solutions. Webchat, review integrations, social integrations, surveys, referrals, inbox, messaging. A whole suite of products to help a variety of business needs. We have thousands and thousands of clients in Birdeye and run campaigns frequently for a variety of needs.
  • Support
  • Integrations
  • Staying Fresh
  • Communication
  • Reporting
  • Visual Appearance
  • Training Materials
  • Integrations
  • Review Management
  • Reporting
  • More renewals
  • More reviews
  • Better online reputation
Birdeye crushes Podium. The metrics that are tracked in Birdeye go above and beyond those in Podium. I've compared dashboards with a client on a video call and we were looking at Birdeye and Podium side by side and it was easy for the client to see the value this way. I was clicking through the left side navigation rail and going through the different features with ease.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Birdeye's Partner Support team has been exceptional. They are always responsive and eager to help their partners out. They answer questions and are always keeping their eyes and ears open for ideas that would benefit me, my company and my clients. They are great people and a pleasure to work with.