Birdeye is the best option for all businesses trying to grow their online reputation.
February 18, 2022

Birdeye is the best option for all businesses trying to grow their online reputation.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

I use Birdeye to help small businesses across the USA build their reputation online. I work with hundreds of different companies, all different business vertices and every single one of them benefit from using this system. From getting reviews, to responding to those reviews, and monitoring their online reputation. Birdeye is something I would recommend to any business owner, especially those small business owners.
  • Support is always super helpful.
  • Communication on new updates, and upgrades.
  • Helping build online reputations for businesses.
  • Helping their larger clients automate some of the reports we are asking for.
  • Having some more contact people to reach out to.
  • Quicker turn around time for certain requests.
  • Responding to reviews
  • gathering reviews.
  • The business listing that is created from the account itself.
  • Only positive we help our clients get more reviews and build their reputation.
Birdeye has better support, better offerings and also way better physical appereance. I have also noticed out clients mentioning how much easier this system is than the previous system.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

Birdeye is truly suited for all types of businesses, as I mentioned before personally I help small businesses utilize the system to grow their online reputation. But even those larger businesses can benefit form the system. I don't think there is any type of business or person who wouldn't benefit from this type of software.