March 29, 2022
Score 8 out of 10
Overall Satisfaction with Birdeye
We use Birdeye as a messaging option on our website. A chat feature pops up and it allows customers to message back and forth with someone from our sales team. We also use Birdeye for referrals, reviews, and SMS/Texting campaigns.
- Texting Campaigns
- Chat feature on our website
- Neutral. Just started using Birdeye.
Do you think Birdeye delivers good value for the price?
Are you happy with Birdeye's feature set?
Did Birdeye live up to sales and marketing promises?
Did implementation of Birdeye go as expected?
Would you buy Birdeye again?
Birdeye seems to be at the same level as their competitors and we have recently just switched to Birdeye. However, they seem to have more potential to grow and are more user-friendly.