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Overall Satisfaction with Birdeye
I have used Birdeye for over 7 years as a solution for single login review monitoring and response. It also provides fully integrated review solicitation campaigns and listing resolutions on 75+ websites with a single click.
- Review monitoring
- Review solicitation campaigns
- CRM Integration
- Referral integration
- Single sign on review response platform
- CRM integrated review solicitation
- Single solution chatbot functionality
- We have been able to cut PPC spend completely from 35 locations after six months on Birdeye and not needed to go back. This has saved, on average $1200/mo per location.
- Capturing negative sentiment is invaluable when talking about online reputation. This allows us to work through negative experiences in a “sidebar” versus under the public eye to correct and learn.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes