Mortgage Lender Reviews are helpful with Birdeye
March 21, 2023
Mortgage Lender Reviews are helpful with Birdeye
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
We use Birdeye to get reviews for how the mortgage loan process went. Our issue right now is we aren't getting reviews from our clients even after a reminder. When I look for a company, I look at their reviews. I need to figure out how better to address getting reviews from the clients.
- Easy to use
- Website for reviews is simple looking
- Reviews at the top showing stars is helpful
- Allow our social media tags on our review page - is that an option?
- Have sales team call me to show me tips
- For my branch manager, he has hardly received any reviews even though we do lots of business.
- Positive is I'm glad our clients have a way to send a review.
It's 50/50 when people do send reviews - they send to Birdeye or Facebook, not one more than the other.
Do you think Birdeye delivers good value for the price?
Not sure
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
I wasn't involved with the implementation phase
Would you buy Birdeye again?
Yes