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You Rock, Birdeye!
June 26, 2023

You Rock, Birdeye!

Emily Degen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

Birdeye has been a great marketing tool for inviting customers to refer other customers, as well as leave reviews and conveniently chat with us online.
  • Online Reputation Genius
  • Realtime reports available
  • Great platform for inviting customers to review and refer
  • We actually like the updates they recently finished.
  • Can't think of anything else at the moment.
  • Helped build our online business reputation up.
  • Helped keep our position online in up top.
  • Eased the way we invite customers to refer and review.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

The Birdeye staff have just been amazing to work with. We love seeing the reports they offer and having our monthly meetings when they have new features or material to go over. The platform bundles everything together and makes it incredibly easy to reply, assist and invite. Thank you, Birdeye Team!

Birdeye Support

Megha is awesome! She's our go-to, she always has a smile on her face and is willing to help with anything. When I email her, I get super quick responses, we love her!

Using Birdeye

Birdeye platform is very user friendly. We don't have any trouble navigating the site and if there's any changes or updates the Birdeye team typically reveals those first.