Protection and Peace of Mind with Excellent Value
September 10, 2019

Protection and Peace of Mind with Excellent Value

Christine Damian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bitdefender GravityZone

We use Bitdefender GravityZone across our whole organization. We have it installed on Apple and Windows devices, about 18 in total. We were having issues with a consistent platform to ensure we were protected from viruses on computers. Each device had something different and we decided to purchase a product to have consistency throughout our devices to ensure we were properly protected. It addresses the issue we had with not knowing if we were protected enough from security risks and a way to monitor each device.
  • Easy interface for all device monitoring.
  • Automatic scheduling of anti-virus scans.
  • Responsive customer service.
  • Sometimes automatic scans do not happen and have to initiate manually.
  • More detailed reports of scan and results would be helpful in order to analyze devices productivity.
  • Faster scans.
  • 18 currently installed devices are operating at a high level, with no viruses infecting them since installation.
  • 1 device scanned and found several apparent threats, quickly put them under quarantine and deleted.
Our organization has benefited from this centralized management because any of the management team can log in and see the progress and devices and how they are running. This is useful because at any time someone can log in simply. We can also pinpoint any problem issues that certain devices may have and address them.
We are a pretty simple outfit here, so we don't utilize the endpoints like machine learning, signatures, memory protection as much as we should. We feel safe with how we are using Bitdefender now, to combat antivirus, phishing, etc. We feel protected knowing that these multiple protection layers exist to keep us safe but we overall keep our approach from simplistic.
We have used McAfee Endpoint Security in the past - a low, cost-effective version. We did not find this effective as some computers were protected and others were not. There was also not a centralized log in that we could go in to monitor devices and see how effective it was at protecting. Overall, we wanted something more consistent and dependable.
Any issues we have had we are quick to get a response from their customer service, who have answered the questions and addressed the issues correctly and accurately. We have not had to repeat the same issue or submit multiple requests for the same issue. The agents are knowledgeable and dependable in the interactions we have had with them.

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This is a great system for a team who needs a consistent way of monitoring a variety of devices for anti-virus, phishing, etc. It is easy to use, and the interface to log in and view each device is convenient and has everything you need in one place. The price is worth what you are receiving in the reassurance that you are safe from online threats.

Bitdefender GravityZone Feature Ratings

Anti-Exploit Technology
Not Rated
Endpoint Detection and Response (EDR)
Not Rated
Centralized Management
Hybrid Deployment Support
Not Rated
Infection Remediation
Vulnerability Management
Not Rated
Malware Detection