A tool to enhance client-facing capability and to manage contacts.
June 27, 2021

A tool to enhance client-facing capability and to manage contacts.

Samule Finiley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BizConnect

We are using BizConnect to manage our massive contacts. We are utilizing this software in our HR department and it has been of great help for us. It is a multi-feature and easy-to-use software. Card scanning is quite fast and authentic. Good customer service is essential for the success of any software and I think BizConnect should pay attention to its support team that is highly non-responsive and does not pay proper attention to their client’s concern and is non-serious in their work.

Pros

  • Its card scanning feature is highly efficient.
  • We can assign various tasks to our team using this software and it promotes teamwork.
  • Using this we can import our contacts from other resources like Outlook.

Cons

  • Sometimes its processing process gets slow.
  • It is pricy as compared to other software of this kind.
  • Business card scanning.
  • Easy reporting.
  • Task management.
  • We can easily manage our contacts using BizConnect.
  • In the beginning, we found it difficult to operate and we tried to contact its customer service and they were lazy and non-responsive.
The speed and working with Cloze was slow compared to BizConnect and the system of Cloze was buggy and this was the major reason behind our switch to Bizconnect. Although the price of Cloze was less than BizConnect the features, speed, and ease Bizconnect provides is amazing.

Do you think BizConnect delivers good value for the price?

Yes

Are you happy with BizConnect's feature set?

Yes

Did BizConnect live up to sales and marketing promises?

Yes

Did implementation of BizConnect go as expected?

Yes

Would you buy BizConnect again?

Yes

It is the best software to manage contacts and to introduce in big firms to manage contacts and tasks. Our experience with Bizconnect is so good and we can even import and export our contacts to other platforms like Google and Outlook. I would highly recommend this tool for efficiently managing contacts.

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