Bizzabo Works! Great Customer Service & Support!
January 24, 2024
Bizzabo Works! Great Customer Service & Support!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bizzabo
My company has used Bizzabo for several years, for all aspects of event management for both in-person and virtual meetings. We have used their platform for the event website, including registration, speaker management, and resource sharing. Also used the accompanying mobile app to allow attendees easy access to event information.
- Customer Service
- Easy to use platform
- Large library of on-line resources and help topics
- Would like to see changes to the COMMUNITY platform - making it easier for the updating & management of attendee data
- Bring back the "live chat" help option
- Improve ability to created original reports & save format for future events
- We have not calculated the ROI for the annual meetings.
To be honest, it's been several years since we used Cvent, so I can't remember specific points of comparison.
Do you think Bizzabo delivers good value for the price?
Not sure
Are you happy with Bizzabo's feature set?
Yes
Did Bizzabo live up to sales and marketing promises?
Yes
Did implementation of Bizzabo go as expected?
Yes
Would you buy Bizzabo again?
Yes