Good but can be better.
Updated September 28, 2022

Good but can be better.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud eTapestry

Responsible for the daily operation of the fundraising database (eTapestry by Blackbaud), which includes keeping accurate donor records, gift entry and processing, gift acknowledgment, and reporting. Works closely with the CEO/Founder and staff to ensure that all gifts from donors and purchased curriculums are accurately processed, tracked, acknowledged, and reconciled with the finance department. Also, identify best practices and recommend procedures and solutions for database accuracy and efficiency. A key member of the organization’s staff, responsible for organizing and managing all aspects of donor records. In addition, I create and send out our newsletters, flyers for special events, and provide reports for the CEO & Founder of the organization.
  • Allows to design documents to fit the needs of the organization.
  • Ability to correct any information as needed.
  • Ability to merge information when it duplicated.
  • Having the ability to cut and paste from an outside source and pasting on onto a document in eTapestry.
  • Having the ability to see an document previously sent from an individual account.
  • Knowledge Base.
  • Various reporting options.
  • Keeping down the constant turnover of account managers.
  • This would be a question to ask the CEO& Founder.
None. At this time, eTapestry provides what we need, with a little improvement needed. This is another question for the CEO & Founder.

Do you think Blackbaud eTapestry delivers good value for the price?

Not sure

Are you happy with Blackbaud eTapestry's feature set?


Did Blackbaud eTapestry live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud eTapestry go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud eTapestry again?


For this organization, which is still growing, eTapestry is perfect for our current needs. As stated in the previous statement, eTapestry needs those improvements to make everyday usage easier.