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Fine, not great
October 02, 2022

Fine, not great

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud eTapestry

I use it for all fundraising purposes. Tracking moves management, records for donations and contacts, diy form for giving pages. This is our main database for fundraising and communication with our donors.
  • Integration with BBMS
  • Simplicity for user
  • Simple info display
  • Customer service
  • Pricing - too expensive
  • DIY forms - donor experience
  • Not a huge return
Intuitive user experience. Have very much appreciated that.

Do you think Blackbaud eTapestry delivers good value for the price?

No

Are you happy with Blackbaud eTapestry's feature set?

No

Did Blackbaud eTapestry live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud eTapestry go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud eTapestry again?

No

Blackbaud eTapestry is fine. Useful for a new fundraiser. It leaves a lot to be desired but you can operate nicely with under 10,000 constituents