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Blackbaud NetCommunity: Better Results in Fundraising
July 16, 2018

Blackbaud NetCommunity: Better Results in Fundraising

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud NetCommunity

It's being used across our Advancement division, particularly by our Advancement Services team and Communications department. It allows us to create mass communications for our constituencies. We're also able to do event-based fundraising via our event invitations and event registration forms. We're looking into the potential of e-cards as well as updating our event modules for better functioning and more modern registration pages.
  • Mass communications to constituents via integration with Raiser's Edge.
  • Analytics to track online transactions, open rates, opt-outs, bouncebacks.
  • Relatively easy to use interface.
  • Server is sluggish at times.
  • Issues with analytcs not always loading properly.
  • HTML coding changing communications after sending.
  • Analytics help us to better tailor our communications and develop segmentations.
  • Increase in alumni participation and dollars raised.
  • Increased outreach and engagement with our constituents.
Blackbaud NetCommunity is helpful for reaching mass populations via email communications and tracking analytics to record ROI on communications. It's particularly helpful for companies or institutions who are tasked with fundraising. The program shines with Raiser's Edge integration for event registration, attendee tracking, and mailing opt-outs. The program could use a facelift in its interface.