Collaborate with Ease
October 03, 2016

Collaborate with Ease

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackboard Collaborate

We use Blackboard Collaborate for meetings and for tutoring students, one-on-one or in groups. Our department, the instructional department, is the only department that uses it. Many of our employees work remotely, so being able to communicate in a virtual setting is a beneficial alternative to email. Also, we tutor our students remotely, and using Skype, email, or phone is not conducive to what we need to do.
  • Allows for sharing of the whiteboard between participants
  • Easy to enter rooms
  • Ease of recordings and retrieval of recordings
  • The tools that are available...text, write, chat, talk, app share, go directly to videos
  • The app sharing feature - it is great that it exists, but it is clumsy and lags behind. It is also hard sometimes for the 'sharer' to tell if they are sharing or not. There is also a lag between the sharer and the participants.
  • The tool bar seems to get stuck sometimes. I will try to write or highlight and I cannot switch between the different options.
  • The Blackboard Collaborate app commands are hidden.
  • It would be nice if the chat feature to the moderator went to the main room chat by default, rather than the moderator chat.
  • Without Blackboard Collaborate, we would not be able to tutor remotely with our students.
  • Blackboard Collaborate has a positive ROI due to its availability in different mediums and ease of use for many different users.
While Skype for Business is nice, it takes a few times to try and get into meetings. Also, Blackboard Collaborate has more tools that allow for the user to write on the whiteboard or on uploaded PowerPoints. Finally, the ability to place people into mini groups and allowing for Q&A and polling is something that makes Blackboard Collaborate superior.
It is great when you want to communicate, but need to have a visual. It allows for writing on the whiteboard and an uploaded PowerPoint. Also, the polling, private rooms, and other tools make it good for group activities.

Blackboard Collaborate Feature Ratings