Great customer support
September 17, 2019

Great customer support

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

BlackLine is used by our entire organization. We mainly use it for account reconciliations.
  • Blackline standardizes our process well across the globe
  • The dash board allows for easy tracking
  • Ease of use
  • I would like old variance rules to be deleted.
  • Will help speed up close as it identifies areas that are currently slow.
BlackLine's IT group responses VERY quickly!

Do you think BlackLine delivers good value for the price?

Not sure

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

I wasn't involved with the implementation phase

Would you buy BlackLine again?

Yes

It is very easy to use