BlackLine review.
September 18, 2024

BlackLine review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We use BlackLine for 3 main purposes. First we post our Journals via BlackLine into our main accounting system, we also reconcile our Balance Sheet accounts and and keep track of our reoccurring tasks.

The added value of BlackLine comes out at two places: firstly when we post a journal it has additional requirements, that the main accounting system doesn't. Therefore, it helps us mitigate issues, mismatches later on. Moreover we don't enter everything manually, but in a centralized upload file. Which contains the backup documentation of our postings making the reconciliation process is easier. Additionally we are able to set up reoccurring journals that are being posted at set intervals.

The monthly reoccurring tasks and SOX requirement tasks are being monitored and reviewed via BlackLine. The fact that BlackLine sends a reminder every Monday for the unprepared tasks when you are overloaded helps keep everything on track.

Pros

  • Keeping track of tasks
  • Reconciliation
  • Additional checks

Cons

  • System admin interface
  • Monthly reoccurring JVs saves about 2 hours each closing on a team level.
  • SOX deadlines are not missed anymore
We only have two contacts to contact the
support team via email. They are in a different time zone. Therefore, if they
are offline, we need to wait hours. Which in the middle of closing when
the servers are offline for 2 hours is not ideal. On the other hand, BlackLine have
started to work on said outage without they seeing our input. So, the problem
was solved about 20 minutes after our request was recorded.
Employees who have been with the team for a longer time initially needed more time to get used to the new rules, system. However, after the initial setbacks the overall quality of work increased. Overall balance sheet accounts are clearer, reconciliations also clearer, write offs become more rare after an initial surge.

Do you think BlackLine delivers good value for the price?

Not sure

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

No

Would you buy BlackLine again?

Yes

If you are searching for a tool that can
consolidate, reconcile or keep track of your accounting/tasks, then you found a great tool to use. In my opinion BlackLine is best suited to building a centralized
system, where everything works the same way. In the long run this will optimize your workload and simply many
processes.

BlackLine Feature Ratings

Financial data consolidation
8
Journal entries and reports
9
Multi-currency management
8
Detailed Audit Trails
7
Reconciliation Automation
8
Close Checklist
10
Customizable Workflows
8

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