Senior Systems Analyst | TrustRadius

Overall Satisfaction with BlackLine

Use Cases and Deployment Scope

Cash Application and Cash Management

Pros and Cons

Pros

Account Reconcilations
Task Management
Customer Implementation

Cons

Improved Variance Analysis
Posting to GL with greater ease
Being able to send emails to multiple generic email accounts

Return on Investment

Increased productivity
Increased Inovation
Increased reliance on the data produced

Support Rating

9

Support is always prompt and can diagnose an issue very well

Partnership

More reliable data, streamlining of processes etc.

Alternatives Considered

We have not entertained another companys offer in quite some time

Key Insights

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

No

Did implementation of BlackLine go as expected?

No

Would you buy BlackLine again?

Yes

Other Software Used

SAP S/4HANA Cloud

Likelihood to Recommend

Account reconciliations and transaction matching allow us to have greater visibility to areas of risk and concern.

BlackLine Feature Ratings

Comments

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Amy Kelly
(Vendor Representative) commented a year ago
Thank you for your feedback! We're thrilled to hear that your team has increased productivity and better understand and rely on your data after BlackLine. We would appreciate the opportunity to understand more about your sales and implementation process. You can reach us at customerconnect@blackline.com.