I can't imagine our team before BlackLine
September 16, 2025

I can't imagine our team before BlackLine

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We use BlackLine for Journals, Reconciliations, Transaction Matching, Task Management, Intercompany and Variance Analysis! Reduces a lot of manual work and saves countless hours. We've been able to close faster and complete account reconciliations more timely and more effectively utilize shared services to complete the work. Increased visibility and audit readiness has been a big plus. I can't imagine our organization before BlackLine.

Pros

  • Making it's solutions look and feel consistent and familiar.
  • Integrating its various modules to work with each other to build synergies.
  • Innovating and listening to customers suggestions for new enhancements and features.

Cons

  • Confirmation back to BlackLine from ERP for Open Items Clearing (similar to how with journals a confirmation message is sent back to say posted and the document number).
  • We just recently rolled out required training for our users via BlackLine University, but it is currently very manual to run reporting from BlackLine and then BLU and then marry the two together to produce required courses by user (based on their user access) and then to determine who has completed their training and who has not. If BLU's reporting could be integrated with Blackline reporting (user access) then that would be great. Even better if we could define in our BLU environment what the required courses were for each role and then run reporting on completion progress.
  • Marketing emails are sometimes misleading. For example, the Verity email that came out yesterday after the "big reveal" makes it sound like all of the verity agentic AI capabilities are available now, but they are still roadmap items for the most part. Just a little more clarity and transparency in these announcements would help to temper expectations.
  • We have been able to reduce many heads in our accounting teams as a result of BlackLine implementation. Our teams are leaner and more efficient.
Support is usually pretty timely and concerns are addressed appropriately.
Better collaboration between accounting and finance teams. Helped us in our mission to be a low cost provider.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

If you use an ERP system with a built in connector that is ideal. I can't imagine using BlackLine without one.

BlackLine Feature Ratings

Financial data consolidation
Not Rated
Journal entries and reports
9
Multi-currency management
9
Detailed Audit Trails
9
Reconciliation Automation
9
Close Checklist
9
Customizable Workflows
8

Comments

  • Lexi Chabiniak | TrustRadius Reviewer
    Hello and thank you for leaving a review for BlackLine! We're so glad we have been able to help with efficiency and visibility in your organization!

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