Overall Satisfaction with Bloomfire
Bloomfire is being used across our entire organization for sharing ideas/concerns, like a chat board, a tool to communicate key system initiatives, messages and documents, AND as a learning system and repository for all training materials for our franchise system.
- Easy to navigate.
- East to post materials.
- Easy to ask for and get feedback.
- Not sure if there is deep reporting on usage and interaction available.
- Look at better ways to group content and sort/search.
- Positive impact on franchisee productivity - they can get answers to questions quickly.
Do you think Bloomfire delivers good value for the price?
Yes
Are you happy with Bloomfire's feature set?
Yes
Did Bloomfire live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bloomfire go as expected?
Yes
Would you buy Bloomfire again?
Yes
Using Bloomfire
75 - Home Office Team
Franchise Owners
Vendor Partners
Local Office Staff
Franchise Owners
Vendor Partners
Local Office Staff
4 - Computer skills/tech savvy. Not sure there are any other required skills.
- Training.
- Marketing materials.
- Chat board for franchise owners.
- We have used Bloomfire in all of the ways you would expect, no real innovations so far.
- True online learning i.e. deliver training classes followed by testing to ensure content was learned.
- Have a separate marketing asset management system within.