Love at first sight
March 29, 2022
Love at first sight

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
I prepare campaigns (email templates, scenarios, push notifications), analyze the data (via reports, segmentation (customer and event segmentations), funnels, in which I also use metrics, aggregates, running aggregates, expressions ...).
Pros
- user friendly interface
- many helpful features
- statement logic (AND, OR, negations, brackets) - these little things make a huge difference
Cons
- sometimes I have 2 "panels" with attributes, but only one of them is working. However, this seems to be a problem on my side as none of the colleagues have this issue. Still have not figured it out what might cause this problem.
- higher open rates, click rates and purchase rates in the case if campaigns - this also includes increased revenue
- Mailchimp and Bronto Marketing Platform (discontinued)
Bloomreach is much much easier to use, it has quick loading times, user friendly interface and more features
I would say it is a matter of a couple of weeks, but it depends on the people you are working with and their response time as well. The first result usually comes real quick.
Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?
Yes
Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?
Yes
Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?
I wasn't involved with the implementation phase
Would you buy Bloomreach - The Agentic Platform for Personalization again?
Yes

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