Easy to use campaign management
March 29, 2022
Easy to use campaign management
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
We use it as a campaign management system. Step by step we migrate our campaigns to this new system starting with consumer segments (postpaid and prepaid). The goal is to cover the full campaign activity: finding the target group, parameterizing the campaign, choosing the right channel and tools, including AB test or any other testing method, initiating the campaign, then tracking the info about it in real-time. After that, analyze the results, build up a dashboard the monitor the effect, modify the campaign if it is necessary, and present it to management. Also, we would like to use this product as a segmenting tool, to find new possibilities, target groups.
Pros
- easy to use user interface
- dashboard can be built up by any report, metric, measure
- AB testing is very simple
- base segmentation is only a few clicks
- campaign tracking is practical with the unique ID from the URL
Cons
- creation of some metric is complicated
- folder structure sometimes confusing
- charts are not really customizable
- better conversion rate
- higher revenue
- lower termination rate
We did not want to rush with it, so it was a long process, because we took our time the experience it, and we started migrating our campaign activities step by step. However the integration was smooth in my experience, now we are working on the data connection part, we would like to export data from the product to the data warehouse.
Do you think Bloomreach Composable Personalization Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Composable Personalization Cloud's feature set?
Yes
Did Bloomreach Composable Personalization Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Composable Personalization Cloud go as expected?
Yes
Would you buy Bloomreach Composable Personalization Cloud again?
Yes
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