Bloomreach Composable Personalization Cloud Review
February 03, 2025

Bloomreach Composable Personalization Cloud Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Composable Personalization Cloud

We use Bloomreach Composable Personalization Cloud as a customer data platform, for e-mail marketing, for segmentation, for website pop-up notifications, for voucher managment, for product recommendations but also for internal reporting. Bloomreach Composable Personalization Cloud helps us to acquire and retain new customers. In addition, we can suggest preferred products to our customers to increase our basket value and boost sales.

Pros

  • E-Mail Marketing: Newsletter + Automated Scenarios
  • Segmentation of customers
  • Voucher Management

Cons

  • Easier use of the recommendation function
  • More weblayer options to make it easier to retrieve additional customer data
  • The possibility to insert pdf documents into the newsletter
  • Increased sales through automated campaigns
  • Customer loyalty through membership program
  • More sales through optimized, target group-specific newsletter campaigns
Every time I had a problem or approached support with a question, I was helped very quickly and the problem was solved! That's why I can only report positively about the support.
I've already heard a lot of positive things about the AI called Loomi. We don't currently have this function in our company, so I can't report on it.

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Bloomreach Composable Personalization Cloud simply offers an incredibly good compact solution. The information about the customer is all on one system and can be used for various possibilities through segmentation and A/B testing. In addition, existing newsletter customers can be excluded from Facebook or Google Ads campaigns to make costs more efficient!

Bloomreach - The Agentic Platform for Personalization Feature Ratings

9.4
WYSIWYG email editor
10
Dynamic content
8
Ability to test dynamic content
9
A/B testing
9
Mobile optimization
10
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
9.7
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
9.0
Event/webinar marketing
9
9.0
Social profile integration
9
9.3
Dashboards
10
Standard reports
8
Custom reports
10
9.5
API
10
Role-based workflow & approvals
9
Customizability
9
Third-party software integrations
10

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