Overall Satisfaction with BlueJeans
BlueJeans is being used for video conferencing. It is one of several that we use, but I will say that it is the least troublesome and the easiest to support. BlueJeans can be used from pretty much any device, gives users an option to record the meeting for viewing later, and you can dial into meetings if the need arises. I have the standalone version deployed to all of the users that need it, and the only issue that I have seen is that sometimes it will try to download BlueJeans again instead of launching in the preinstalled application.
- Allows access from any device
- Gives users the option to record meetings
- Chrome plugin is available
- Occasionally see audio quality issues from users in other countries.
- Screen sharing causes high CPU usage with some users
- Some users can't connect when clicking the meeting link. This could be a permissions issue though.
- Positive is it allows global users to connect
- Positive is it allows users of almost any device to connect
- Negative is a lot of troubleshooting has been performed without documentation provided
- Skype for Business, Zoom and Adobe Connect
From the three that I listed, my personal favorite for me to use is Zoom, but supporting other users I prefer BlueJeans because it is the easiest to maintain from an IT standpoint. If a user is unable to connect from the meeting link, the meeting ID and passcode are embedded in the link so I have shown them how to copy and paste them into the standalone application.