My everyday experience
Updated August 28, 2020
My everyday experience
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
I work at the University of Valley of Guatemala, and we currently use BlueJeans as our only video conference platform. We use it for directors, for e-learning courses, for talks and webinars, and for Facebook broadcast. Basically the whole organization, teachers and students and directors, are using BlueJeans as an alternative option for other others platforms like Skype or WebEx. We like that we can record the session and also that BlueJeans is really easy to use and can be installed on many devices. We can also use it with the conference codec we have without the need of purchasing an additional plugin. I have been able to try some other platforms like Zoom but I found BlueJeans the best cost effective solution for us.
- Easy to use and install on many devices and very intuitive. The GUI app is very friendly and you only have just the right amount of options you need to make the conference work: share screen, chat, control over your camera and mic. For the users, this is great since you don't have to spend a lot of time teaching them how to use BlueJeans.
- The compatibility with the videoconference codecs we have (Polycom, LifeSize, etc). There's no need for extra plug-ins. You just dial to the BlueJeans IP address and enter the meeting ID and passcode, and you're done.
- The recording option is excellent for the unlimited storage on the cloud and the option to locally download the recordings.
- The app 2.0 has some missing options, like the option to directly send an invite by entering the email address to add new people, and some problems, like a black screen for certain users. We understand that this is a new version and might have some bugs, but we hope you can fix it soon.
- It needs the ability for a moderator to share content like videos or record without the need of a BlueJeans user login.
- Some users are able to share videos with sound and some users are not. I guess that depends on the PC sound settings, but it would be nice to have a brief guide on how to share videos with sound.
- BlueJeans has saved on travel and time for the participants and has enabled the option for students and other people to attend class remotely.
- It has saved money on buying new equipment, especially for Facebook broadcasting, since we can use our current video conference codec to broadcast on Facebook.
- BlueJeans has enabled people to have meetings with their teachers after class to review a topic that was not clear, and the integration with CANVAS.
BlueJeans is more cost effective than other options, and it is easier to use than other similar platforms, and that saves us training time for new users. It allows us to reuse videoconference equipment and helps us to stream to social media through the Facebook Live feature, which has increased our audience.