Bluejeans, Fits Us to a T
√ Armando Anderson | TrustRadius Reviewer
November 13, 2018

Bluejeans, Fits Us to a T

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

We use BlueJeans at least twice a week to conduct our staff meetings and to do business development planning. On other occasions the product is used to video conference with overseas client prospects. We primarily use the video conference feature. It allows us to quickly and efficiently discuss issues at hand, easily share content and resolve pending issues.
  • Meeting startup and connections are fast and easy.
  • Once in a video call, controls are uncluttered and easy to access.
  • Connections are clear even when involving overseas participants.
  • When entering a new meeting, the system tells the user that their meeting has started in the Bluejeans app. But there's a time lag between this message displaying and the Bluejeans app appearing. This causes the user to think there's something amiss so they may close the invitation and attempt to start entering the meeting again causing confusion. Recommendation is to not display the message saying your meeting has started in the Bluejeans app until the app displays.
  • Yes on travel cost reductions, but difficult to quantify.
  • In terms of ROI, Bluejeans has paid for itself many, many times over and has positioned us to grow our business in the short term future.
Our principal interest was the video connections and although the other products had this capability, we felt Bluejeans approach was much more robust and complete.
Once you allow enough time for the meeting to start in the application, joining a meeting is a breeze with Bluejeans.
We use Bluejeans along with Microsoft Outlook 365. The integration works smoothly and greatly streamlines the meeting scheduling process.
Because we are small, we have had no problems around security and monitoring necessitating the use of the command center.
BlueJeans helps us by giving us the ability to delve deeply into problem solving and issues discussions regardless of geographic location.

BlueJeans Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
7
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
Not Rated