Bluejeans, Fits Us to a T
November 14, 2018
Bluejeans, Fits Us to a T
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
We use BlueJeans at least twice a week to conduct our staff meetings and to do business development planning. On other occasions the product is used to video conference with overseas client prospects. We primarily use the video conference feature. It allows us to quickly and efficiently discuss issues at hand, easily share content and resolve pending issues.
Pros
- Meeting startup and connections are fast and easy.
- Once in a video call, controls are uncluttered and easy to access.
- Connections are clear even when involving overseas participants.
Cons
- When entering a new meeting, the system tells the user that their meeting has started in the Bluejeans app. But there's a time lag between this message displaying and the Bluejeans app appearing. This causes the user to think there's something amiss so they may close the invitation and attempt to start entering the meeting again causing confusion. Recommendation is to not display the message saying your meeting has started in the Bluejeans app until the app displays.
- Yes on travel cost reductions, but difficult to quantify.
- In terms of ROI, Bluejeans has paid for itself many, many times over and has positioned us to grow our business in the short term future.
Our principal interest was the video connections and although the other products had this capability, we felt Bluejeans approach was much more robust and complete.
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