BlueJeans has transformed how we do business for the better!
Matthew Poletto profile photo
February 11, 2019

BlueJeans has transformed how we do business for the better!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

We use BlueJeans on almost a daily basis, across our whole LA office staff. From our producers, to our creative teams, to admin/business manager, to our VPs, BlueJeans has played a crucial role in opening up a new level of communication, not only between our other office locations (NY, London, Tokyo), but between our current and potential new clients. BlueJeans is one of those things where you can't imagine how you possibly operated without it. Prior to implementing BlueJeans at our company, we were a huddled mass of people, crammed around someones laptop, doing a FaceTime or any other of the low-rent video conferencing solutions out there. When you have BlueJeans in your office, not only is the quality amazing, the ease of use with setting up meetings to using it in the conference room [is as well] - my mom could do it. We use the Dolby Base Station in conjunction with the BlueJeans conference system camera combo and it works like a charm. Tap in a meeting ID into the Dolby unit, enter a password and presto-chango, you're in a meeting. I swear, it's that simple.
  • Easy to use.
  • Amazing video conference call quality, with little to no audio delay.
  • Amazing value for the price you pay.
  • Super friendly support staff.
  • Great and easy to use web portal.
  • Very rarely, but sometimes when starting up a video conference with the Dolby base station, you enter the info, the system starts up but then it sits there and loads and then just quits out. You have to re-enter a second time and then it works.
  • Because I also use my iPhone as a hotspot with T-Mobile and have that left on by default, when using the BlueJeans mobile app via an iPad, it defaults to using my hotspot over our company's wifi. Before figuring it out, I was getting a not so great strength of signal, with the app telling me it was switching to low-bandwidth. I finally figured it out, but would be nice for the app to go with the stronger signal overall, not necessarily the signal that is "closest" to the iPad.
  • Money saved on travel to our other office locations around the world.
  • Allowed us to pitch ideas and concepts to clients, which has resulted in us getting the job.
  • Has cut down on email chains and opened up new levels of communication, only thought previously to be done in person.
BlueJeans is just as good, if not better in my opinion. For the price you pay to enter into this level of quality, you save loads compared to the competition. While the mantra of you get what you pay for might apply in a lot of situations, this isn' the case with BlueJeans. How they're able to compete at the same level if not above, at the price they charge, it's amazing to say the least.
Joining a meeting couldn't be simpler. Whether through a "Join Meeting" click of the mouse in your email invite, opening up in your web browser and you're in the meeting (after picking options like using both audio and video or audio only). Or starting up as moderator through the Dolby base station unit in our conference room, with entering a meeting ID and password and you're good to go, it is so simple and easy. Gone are the days of low-rent FaceTime calls or using systems online where the participants had to download this plugin or that driver, or have the latest versions of Flash, with clients getting frustrated with it all.
When you schedule a BlueJeans meeting, in the email invite, a calendar invite is auto-generated. You click on it and it is added to your calendar. All the details for the meeting is in the calendar invite, along with the email. We haven't really used the messaging apps for it, so can't really comment on that. Like mentioned earlier, the ability to have a client or colleague just click on a button in an email and have it open up the meeting, has saved so much time for us compared to pre-BlueJeans.
I honestly think BlueJeans is well suited in most situations at our office, where easy communication between teams and clients is needed. I don't think there are any scenarios where it would be less appropriate to use. More communication and less confusion with what you want to do or say is always going to be a good thing in the workspace. When you're talking about other alternatives to not using BlueJeans, I can't imagine how that would be appropriate when you have BlueJeans available to use. Maybe you don't use the video portion of BlueJeans and only utilize the audio for certain clients or a vendor, but besides that, I am of the opinion of using BlueJeans whenever/wherever.

BlueJeans Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
9
Desktop sharing
10
Whiteboards
9
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10