Excellent meeting tool with a lot of extras!
September 18, 2019

Excellent meeting tool with a lot of extras!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We use BlueJeans for multiple things but the most common usage scenario is staff meetings. So it gets used by teams across our organisation. Some of our users even use it for lectures and presentations. I really like that it is flexible enough that it can fill in the gaps for multiple things. The fact that you can control access and change it on the fly means it is also a better presentation software than something that is just about screen-sharing (we used TeamViewer in the past for that). And being able to join this from any place with internet also meant we were no longer tied to having people be in the room or in the internal network to get access to meetings/lectures.
  • It is very easy to join an ongoing meeting. A lot of our staff tends to be not very tech minded but still, they rarely have any issues using this to join meetings.
  • They also have a mobile app which means you can use something like an iPad to join in. The mobile app works really well too, again very few issues reported.
  • It works well in low bandwidth scenarios. You can even get by on phone data speed and still have a very acceptable experience.
  • Good integration options. Plays well with Outlook.
  • We can directly record lectures and upload them into the cloud for reference. It actually saves my team a couple of manual steps since we had to manually do that previously.
  • I wish there was a way to auto-detect and mute microphones that are throwing out static or buzzing noises. It's difficult to do that currently.
  • Sometimes screen-sharing in low video quality and I am not sure if there is an option to force better quality.
  • Being able to record and upload meetings to the cloud has saved my team time since we had to do that manually before.
  • It allows our staff to be more productive as they don't have to be in the same room to attend a meeting. They can even join in from their home/offsite.
  • The inbuilt chat/meeting options allow more team interactions. People who otherwise might not contribute much in a face to face meeting end up pitching in too.
We felt that BlueJeans provided the most value for money out of these two. Also felt that TeamViewer was lacking a lot of features that were required. Having a free trial available was a pretty big argument in its favor. We tried using it for a while and the feedback from our users was very positive. We also tried Zoom but our users felt more comfortable with BlueJeans.
It's pretty much perfect for meetings/presentations and lectures. It's easy to set those up and send out invites. And it's really simple for your users to connect an join in. If your set up is using Outlook you will be happy to know that it works well with your calendar. The only scenarios where I think it might not be suitable is if your usage isn't heavy enough to justify the pricing. If this is something you do maybe once or twice a month you might be able to get by using the free option of Zoom or TeamViewer.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
8
Mobile support
8
Desktop sharing
9
Whiteboards
8
Calendar integration
10
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
8
Audience polling
8
Q&A
8
User authentication
9
Participant roles & permissions
9
Confidential attendee list
9