Fairly good
March 06, 2020

Fairly good

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is being used mainly by the recruiting and screening teams of the company. We use it to connect with candidates who want to join the company. We send candidates a link to the call, and then we run the whole screening process and interviews using the BlueJeans platform, especially due to its recording capabilities.
  • Recording calls
  • Video quality
  • Screen-sharing while video calling without interrupting the video
  • It has problems with low connectivity situations.
  • Sometimes even with good connectivity it shows an alert of poor connection.
  • It has BIG issues with other apps that may be muting the computer, or if more than one voice calling app is open. It doesn't handle the microphone status very well, and you have to unmute your computer before starting a call, otherwise, it will remain muted for the whole duration of the meeting.
  • It helps support the remote nature of our work.
  • It provides a platform that allows the company to record meetings, giving the different teams the opportunity to review calls, improve the overall performance, fine-tune it, and save time.
  • Based on the prior answer it translates into cost savings.
I would say Zoom is the best one and then BlueJeans. I would prefer to use Google Hangouts, but it lacks certain features that both BlueJeans and Zoom have.
I don't really like BlueJeans much. I prefer simpler and cheaper alternatives like Google Hangouts. Unfortunately, Google Hangouts doesn't have recording capabilities, but all-in-all I much prefer it.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
3
Mobile support
8
Desktop sharing
7
Calendar integration
10
Meeting initiation
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Live chat
7
User authentication
Not Rated
Participant roles & permissions
Not Rated

Using BlueJeans

200 - Screeners and technical interviewers
  • interview new applicants
  • evaluate the technical expertise of the candidates
  • finish recruiting process
  • none, we use it in the traditional way
  • for now there are no plans to modify anything, it currently fulfils all of our needs.
because it is the tool the company has selected after evaluation of other alternatives and it would be very costly to change it by another one.