Reliable, high quality video & audio, but there are alternatives that may be better suited.
April 03, 2020

Reliable, high quality video & audio, but there are alternatives that may be better suited.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

Used BlueJeans across the entire organization. Any department, person, or team that conducts meetings over phone, video/virtually with a distributed team and/or clients used it.

We used it to connect remote and distributed people, teams, departments, and offices. We also used BlueJeans for remote/out of area interviews with qualified candidates. It helps speed up the interviewing timeline and process by allowing us to video interview and screen share as needed.
  • Was fairly easy to set it up (via Chrome extension) for meetings, as well as for video interviews.
  • Not having to install or download any additional software made it easy and friendly to use.
  • Available as a web app or desktop app.
  • Easy to share and distribute links to others and quickly onboard to use.
  • Screenshare easy to use.
  • Wish it allowed to view multiple video chatters simultaneously a la Zoom, gchat/meet, rabb.it, airtime, etc.
  • Screenshare slow to respond when livestreaming; audio doesn't sync with video or what's on screen.
  • Helped speed up the interviewing timeline and process by allowing us to video interview and screen share as needed
  • Helped create more genuine and authentic connections vs. traditional phone interviews and team meetings
BlueJeans was friendlier to use vs. Webex, but falls short in comparison to Zoom and Hangouts. Zoom has a much lower barrier to entry to use with non-tech saavy people. Hangouts Meet had a better and more seamless integration with the G suite apps egosystem (obviously).

As an BlueJeans admin, it was more clunky and difficult to navigate the web portal vs. the others.
Considering the current work/economic climate, being able to use BlueJeans for remote/out of area interviews with qualified candidates. It helps speed up the interviewing timeline and process by allowing us to video interview and screen share as needed.

Also, BlueJeans is suited to connect with distributed team members and groups who are all WFH.

It's less appropriate for work but still good functionally would be using it to connect with family and friends for HH, game nights, group chats, etc.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
10
High quality video
8
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
Desktop sharing
5
Whiteboards
Not Rated
Calendar integration
8
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
7
Slideshows
Not Rated
Live chat
9
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
8
Confidential attendee list
Not Rated