Law Firm finds BlueJeans to be the perfect fit
August 25, 2020

Law Firm finds BlueJeans to be the perfect fit

Cynthia Birdwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We initially purchased BlueJeans seats for just our shareholders to use, and then added meeting rooms for use with our Polycom systems in the larger conference rooms. It worked so well for our client calls and weekly calls to our other office, that in the early weeks of the coronavirus pandemic we made the decision to purchase seats for everyone within the firm so that if our office closed we would have seamless contact with our teams. Since then, everyone in the firm uses it for conference calls and group discussions as we no longer meet in-person. Our litigation team also uses it for virtual depositions, mediations, arbitrations, etc. Socially, we use it for Friday happy hours to maintain communication with our teams.
  • Clients enjoy that they can answer using just their browser.
  • The connections are always clear with little interruption.
  • BlueJeans Rooms is perfect for mediations and arbitrations.
  • Security is key for a law firm and BlueJeans fit that bill over Zoom.
  • We wish we could see every person on the call, like Zoom offers.
  • It would be good if the admin could add the photos for each user profile so that they fit our corporate standards (i.e. firm head shots).
  • Allowed us to continue our recruitment of law student clerks when other firms were disbanding their interview process.
  • Given us face-to-face opportunities with staff who are working from home and whom we wouldn't have been able to interact with otherwise. That gave us a sense of some normalcy.
  • We were able to continue our active mediation and arbitration practice with minimal training.
Law firms like ours have to be very careful when selecting software partners, for security and confidentiality reasons, and BlueJeans checked all of those boxes.

Given that Zoom and MS Teams have wider usage, it is sometimes hard to get clients and opposing counsel to use it. We are hoping that Verizon's purchase of BlueJeans leads to it being more competitive with those so that we don't run into issues.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
Not Rated
High quality video
Not Rated
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated