Law Firm finds BlueJeans to be the perfect fit
Overall Satisfaction with BlueJeans
We initially purchased BlueJeans seats for just our shareholders to use, and then added meeting rooms for use with our Polycom systems in the larger conference rooms. It worked so well for our client calls and weekly calls to our other office, that in the early weeks of the coronavirus pandemic we made the decision to purchase seats for everyone within the firm so that if our office closed we would have seamless contact with our teams. Since then, everyone in the firm uses it for conference calls and group discussions as we no longer meet in-person. Our litigation team also uses it for virtual depositions, mediations, arbitrations, etc. Socially, we use it for Friday happy hours to maintain communication with our teams.
Pros
- Clients enjoy that they can answer using just their browser.
- The connections are always clear with little interruption.
- BlueJeans Rooms is perfect for mediations and arbitrations.
- Security is key for a law firm and BlueJeans fit that bill over Zoom.
Cons
- We wish we could see every person on the call, like Zoom offers.
- It would be good if the admin could add the photos for each user profile so that they fit our corporate standards (i.e. firm head shots).
- Allowed us to continue our recruitment of law student clerks when other firms were disbanding their interview process.
- Given us face-to-face opportunities with staff who are working from home and whom we wouldn't have been able to interact with otherwise. That gave us a sense of some normalcy.
- We were able to continue our active mediation and arbitration practice with minimal training.
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