Nice platform but still needs to work out the bugs
September 03, 2020
Nice platform but still needs to work out the bugs
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
BlueJeans is mainly used in our Youth Department to coordinate meeting with staff and youth members. It gives the ability to engage our team members without needing to be physically present while providing the convenience of being a mobile platform.
- Accessibility.
- Screen share capabilities.
- Organization.
- Audio/Video never functioned properly during screen share. Video would play fine but the audio lagged behind and ruined the experience for our team members. This is a main feature we needed from Bluejeans and it always failed. Very disappointing.
- The reliability of the connection was never consistent. In many recent meetings the whole platform would freeze for all users and kick us all out of the meeting. This was across the board for all users. It would start with extreme latency and then we would see "Resolving Network Issues." Soon we would be kicked out and need to use another platform such as Zoom or Google Meet to reconvene the meeting.
- More face-to-face conversations.
- More productive meetings.
BlueJeans is a fair competition to these other platforms. However, for what it charges monthly the features could be a lot more reliable.