BlueJeans turned my small business into BIG BUSINESS!
September 05, 2020

BlueJeans turned my small business into BIG BUSINESS!

Pamela Chears, BBA, MSCM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

I use BlueJeans as a consultant. While working with Intuit we used BlueJeans every day and I decided to implement it in my personal business. With my customers, it tends to work better than Zoom. Fortunately, I implemented BJ just before COVID hit. So I went from long hours on the road to cutting my travel down from 50% to approximately 10%. It was very important to my growth during a time when we experience this pandemic. I have not lost any business and BlueJeans increased the quality of my customer service.

Pros

  • BlueJeans does not buffer like Zoom, so my customers say!
  • BlueJeans is quick to setup for my customers who have never used BlueJeans.
  • BlueJeans is easy when it comes to sharing documents and screens.

Cons

  • When scheduling meetings, it would be great to set my schedule at CST time but it defaults to PST. Uggghhh! If you skip around the meeting set up, sometimes the time zone switches back to Pacific.
  • It would be great if you could view the entry to the scheduling tool like more of WYSWYG and then be able to hit submit. Too many times I have goofed up on the time.
  • Blue Jeans increases customer satisfaction.
  • I have had no downtime during COVID thanks to BlueJeans. I did not even have to figure out what I would do, I move my clients to BlueJeans immediately.
  • I use they extra time from traveling to produce products.
Zoom and Teams. BlueJeans is more user friendly.
BlueJeans is a good tool. A scenario would be during COVID a new client has never met me and we pop on Blue Jeans to do an introduction. Makes the client more comfortable with me and the services I provide.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
9
High quality video
10
Low bandwidth requirements
9
Mobile support
Not Rated
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

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