Current Email and Onsite User - Great Results Thus Far
Updated February 28, 2019

Current Email and Onsite User - Great Results Thus Far

Phil Irvine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BounceX

We are currently using BounceX in a variety of capacities right now. We leverage them to remarket to customers who have visited the site or left items in their cart through email. Additionally, BounceX is helping us to capture emails on our site which has been helping us to build our lists. Lastly, we partner with them to surface a few onsite experiences to help drive urgency to purchase within our customer base.


  • Personalization in email - they have a great ability to surface products in email directly tied to what a past customer was browsing on the site
  • Great account management and fast turnaround times to address evolving needs we have
  • Very robust site experience capabilities to accommodate a lot of different use cases


  • Although they are great with dessigning and deploying emails, updates and enhancements is limited in some cases
  • I believe a huge opportunity is allow access to browsing and purchase behaviors collected from customers
  • For the email campaigns we had an original agreement for them to produce a 5X return on ad spend and thus far they have produced a greater than 8X return
We haven’t had a chance to do a thorough analysis but believe BounceX had a greater ability to reach a larger audience of customers with email
I think BounceX is a natural fit for direct to consumer eCommerce companies like the Bouqs. Their capabilities are naturally aligned with companies looking to optimize their website experience at all funnel stages for customers. I would also add it makes a lot of sense for companies that are resource constrained to build out their email programs and site enhancements.


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